Roles in XenMobile Cloud

Roles in XenMobile Cloud

XenMobile Cloud uses the same Role Based Access Control (RBAC) as an on-premise deployment of XenMobile. The difference with XenMobile Cloud is that the Citrix Cloud Operations group handles any role, including provisioning, that deals with the infrastructure. The following figure shows the RBAC console for XenMobile Cloud.

XenMobile implements four default user roles to logically separate access to system functions. The default roles are as follows:

Administrator. Grants full system access.

Support. Grants access to remote support.

User. Grants users access to enrolling devices and using the Self Help Portal.

Provisioning. Grants administrators the ability to provision all Windows Mobile/CE devices as a group using the Device Provisioning Tool. This role is handled by the Cloud Operation group.

You can also use the default roles as templates that you customize to create new user roles with permissions to access specific system functions beyond the functions defined by these default roles.

You can assign roles to users (at the user level) or to Active Directory groups (all users in that group have the same permissions). If a user belongs to several Active Directory groups, all the permissions are merged together to define the permissions for that user. For example, if ADGroupA users can locate manager devices, and ADGroupB users can wipe employee devices, then a user who belongs to both groups can locate and wipe devices of managers and employees.

Note: Local users may have only one role assigned to them.

You can use the RBAC feature in XenMobile to do the following:

Create a new role.

Add groups to a role.

Associate local users to roles.

XenMobile Cloud Prerequisites and Administration

The steps that make up the onboarding process from the time you make a request for a XenMobile Cloud instance through to user testing with the devices in your organization are shown in the following figure. When you are evaluating or purchasing XenMobile Cloud, the XenMobile Cloud Operational team provides ongoing onboarding help and communication to ensure that the core XenMobile Cloud services are running and configured correctly.

Citrix hosts and delivers your XenMobile Cloud solution. Some communication and port requirements, however, are required to connect the XenMobile Cloud infrastructure to corporate services, such as Active Directory. Review the following sections to prepare for your XenMobile Cloud deployment.